Privacy Policy
Selera Harmoni Catering operates this online platform and is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and protect your personal information when you use our service or interact with us.
Information We Collect
We collect personal information you provide directly to us. This may include your name, contact details (such as address), payment information, and any other information you choose to provide when you request our services, place an order, make an inquiry, or otherwise communicate with us.
We may also automatically collect certain information when you access and use our site, such as your IP address, browser type, operating system, details about your usage patterns on our site, and information collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our catering services, including:
- Processing and fulfilling your orders and service requests.
- Communicating with you about your orders, inquiries, and our services.
- Managing payments and billing.
- Providing customer support.
- Improving our site, services, and customer experience.
- Sending you marketing communications about our services, if you have consented to receive them.
- Complying with legal obligations.
Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties who perform services on our behalf, such as payment processors, IT service providers, or delivery partners, but only to the extent necessary to provide those services. These third parties are obligated to protect your information.
We may also disclose your information if required by law, in response to a legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request erasure of your personal information under certain conditions.
- Object to or request restriction of processing of your personal information.
- Request data portability.
- Withdraw consent where processing is based on consent.
To exercise these rights or for any privacy-related questions, please contact us using the address provided below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our site may contain links to third-party websites or services that are not operated by us. This privacy policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.
Contact Information
For any questions or concerns regarding this privacy policy or our data practices, you may contact us at the following address:
Selera Harmoni Catering
105 Jalan Sultan Ismail,
Level 15,
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50250
Malaysia